Archive for October, 2010

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IPMA World Congress

The IPMA holds its yearly congress this year in Istanbul, Turkey. The main theme of the 24th IPMA World Congress (Istanbul 2010) is to identify the changes that need to be made to tackle the challenges and seize the opportunities brought about by new realities in the world economy. For more information see the IPMA […]

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Welcome to ProjectCrunch!

After long preparations and many discussions about all kinds of questions regarding design, structure and content, ProjectCrunch finally goes online!

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The Excel Trap

If the only tool you have is a hammer, you tend to see every problem as a nail. – Abraham H. Maslow

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Business Process Modelling: Mission Impossible?

At first sight the task appears easy: capture the business processes, visualize them in an easy to understand form and use them as a basis for quality or efficiency improvement projects. This goal may seem trivial to a rationally thinking consultant. Especially in larger organisations, we frequently see action teams attempting to capture and model […]

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Viral Microprocesses – Micromanagement, Reloaded

“Mr. Consultant, this is really simple. Please just write down how you proceed with the use case specification step by step. This must be straightforward; you will surely have something like this ready-to-use in your drawer, right? The Customer is the King.” The brave consultant does not hesitate. “You will have the paper on your desk by tomorrow morning.”

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Back to the Mediocrity Through Obligatory Process Definition?

“The intuitive mind is a sacred gift and the rational mind is a faithful servant. We have created a society that honors the servant and has forgotten the gift.” – Albert Einstein

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Process by Objectives

“There are no problems, only solutions” – John Lennon On the third maturity level of the CMMI model, a comprehensive process model must be defined. Process modeling is well-known to be a challenge that has some interesting aspects. For example, the question: what does a “defined process” actually look like? Interestingly enough, the CMMI doesn’t […]

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Process Optimization: Wishful Thinking or Reality?

“85% of the reasons for refusing to fulfil customer expectations you can trace back to failures of systems and processes, and less to people. The task of management is to change processes not the people.” (W.E. Deming)

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What Is a Process?

Recently, everybody seems to be talking about  “process improvement,” “process design,“ “process maturity, “ and so on. But what actually IS a process?